Privacy Policy

This Privacy Statement applies to owned and operated by Matcha Matcha LLC.


When you shop at our website or sign up for our emails, we collect some personal information such as name, e-mail address, mailing address, phone number, billing information and unique identifiers like username, account numbers, and password. For wholesalers clients or potential clients, we also collect business information such as company name, size, business type and demographic information.

Matcha Matcha uses collected information simply to fulfill your order, send confirmation, ship your purchase, respond to questions or customer service requests, administer your account, and send you newsletters, discounts or sweepstake notifications if applicable.


All information collected by Matcha Matcha is stored for the sole purpose of completing your order. We will share your personal information with third parties only in the ways described in this policy and we will not under any circumstance sell your personal information to third parties.

We may provide your personal information to companies that provide services to help us with our business activities such as billing and shipping. These companies are safe and authorized to use your personal information only as needed to provide us with the services we need to make your shopping experience possible.


Matcha Matcha implements security measures to safeguard your personal information. Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. Furthermore, Matcha Matcha uses regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information

All transactions are processed through a gateway provider and are not stored or processed on our servers

Note: No method of transmission or storage over the Internet, or method of electronic storage is 100% secure. We assure you we take all the necessary precautions to make it as secure as possible but we cannot guarantee its absolute security. If you have any questions about security on our website please contact us and we’d be happy to assist.

Links to 3rd Party Sites

Our website includes links to other Web sites whose privacy practices may be different than ours. For example, we allow social media platforms, such as Facebook and Instagram, to host “share,” “like,” or similar buttons that collect data on our Web site. Their data collection and handling practices are defined not defined by this Web site. If you submit personal information to any of those sites, your information is governed by their privacy policies. We recommend you to carefully read the privacy policy of any Web site you visit.


Our Web site offers publicly accessible blogs. Any comments you add in this area may be seen by other people who access these blogs.


Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.


Matcha matcha reserves the right to disclose any personal information as required by law or when we believe disclosing this information is necessary to protect the company’s right or comply with the law.

Your Consent

By using this site you acknowledge you agree with our privacy policy on our website. We reserve the right to modify this privacy policy at any moment, so we recommend you review it frequently. If major modifications occur to this policy, you will be notified by e-mail or on our home page.